Privacy Policy for Property Agents/Owners and Users
Effective Date: 01 January 2025
This Privacy Policy explains how OPEN PROPERTY ZONE ("we," "our,"
"us") collects, uses, and protects your personal information when you
access or use the website [www.openpropertyzone.com] ("the Website"). This
policy applies to both property agents/owners and users (buyers or renters)
visiting the Website.
By using the Website, you consent to the collection and
use of your personal information as outlined in this Privacy Policy.
1. Information We Collect
For Property Agents/Owners:
·
Account Information:
When registering an account to
list properties, we collect your name, email address, phone number, and
business details.
·
Property Listings:
We collect information about
the properties you list, such as the address, price, photos, descriptions, and
any other details you provide to showcase the property.
·
Payment Information:
If applicable, we collect
payment information for any listing fees or premium services.
For Users (Buyers and Renters):
·
Account Information:
When registering an account to
contact property agents/owners, we collect your name, email address, phone
number, and address.
·
Property Search and Preferences:
We collect information on your
property search preferences, including location, price range, type of property,
and any other information that helps us personalize your experience.
·
Communication Information: We collect any
information you provide while communicating with property agents/owners via the
platform.
2. How We Use Your Information
We use the information we collect for the following
purposes:
For Property Agents/Owners:
·
Property Listings:
To allow you to list your
properties and provide detailed information about them on the Website.
·
Account Management:
To manage your account and
communicate with you regarding your listings, inquiries, and platform updates.
·
Payment Processing:
To process payments for
listing fees or any other charges related to your property listings.
·
Marketing:
To send you promotional emails
about our services, updates, or offers, if you have opted in to receive such
communications.
For Users (Buyers and Renters):
·
Property Search:
To provide property listings
based on your preferences and search history.
·
Account Management:
To manage your account, allow
you to save properties, and communicate with property agents/owners.
·
Customer Support:
To respond to your inquiries
and provide assistance regarding properties and transactions.
·
Marketing:
To send you updates or
promotional offers regarding properties, new listings, or services, if you have
opted in to receive such communications.
3. How We Share Your Information
We do not share your personal information with third
parties except in the following cases:
For Property Agents/Owners:
·
With Users:
Your property listing
information (including property details, photos, and descriptions) will be
shared with users visiting the Website to view and inquire about your
properties.
·
With Service Providers:
We may share your information
with trusted third-party service providers who assist us with payments,
marketing, and other operational needs.
·
Legal Compliance:
We may disclose your
information if required by law, court order, or governmental regulation.
For Users (Buyers and Renters):
·
With Property Agents/Owners:
Your contact information and
inquiries will be shared with the property agents/owners you reach out to
through the platform.
·
With Service Providers:
We may share your information
with third-party service providers for payment processing or other services
related to your use of the Website.
·
Legal Compliance:
We may disclose your
information if required by law, court order, or governmental regulation.
4. How We Protect Your Information
We take the security of your personal information
seriously. We use industry-standard security measures, such as encryption and
secure servers, to protect your data from unauthorized access, alteration, or
disclosure.
While we strive to protect your personal information,
please note that no method of transmission over the internet is 100% secure.
Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve
your browsing experience and personalize your use of the Website. Cookies help
us remember your preferences, analyze traffic, and display targeted
advertisements.
You can manage your cookie preferences through your browser
settings, but disabling cookies may affect some features of the Website.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have the
following rights regarding your personal data:
·
Access:
You have the right to request
a copy of the personal information we hold about you.
·
Correction:
You have the right to request
corrections to any inaccurate or incomplete personal information.
·
Deletion:
You have the right to request
the deletion of your personal information, subject to applicable legal
requirements.
·
Objection to Processing:
You have the right to object
to the processing of your personal information in certain circumstances.
·
Opt-Out of Marketing Communications:
You can opt out of receiving
marketing communications by following the unsubscribe instructions in any
marketing email.
If you wish to exercise any of these rights, please
contact us through email at support@openpropertyzone.com
7. Retention of Data
We retain your personal information for as long as
necessary to fulfill the purposes outlined in this Privacy Policy or as
required by law. If you close your account or request the deletion of your
information, we will take steps to remove your data from our systems, subject
to applicable legal retention periods.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from
time to time. We will notify you of any significant changes by posting the
updated policy on the Website with a new effective date. Your continued use of
the Website after such updates will constitute your acceptance of the revised
policy.
9. Contact Us
If you have any questions or concerns about this Privacy
Policy or how we handle your personal information, please contact us at: support@openpropertyzone.com.