Privacy Policy for Property Agents/Owners and Users
Effective Date: 01 January 2025
This Privacy Policy explains how OPEN PROPERTY ZONE ("we," "our," "us") collects, uses, and protects your personal information when you access or use the website [www.openpropertyzone.com] ("the Website"). This policy applies to both property agents/owners and users (buyers or renters) visiting the Website.
By using the Website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
1. Information We Collect
For Property Agents/Owners:
· Account Information:
When registering an account to list properties, we collect your name, email address, phone number, and business details.
· Property Listings:
We collect information about the properties you list, such as the address, price, photos, descriptions, and any other details you provide to showcase the property.
· Payment Information:
If applicable, we collect payment information for any listing fees or premium services.
For Users (Buyers and Renters):
· Account Information:
When registering an account to contact property agents/owners, we collect your name, email address, phone number, and address.
· Property Search and Preferences:
We collect information on your property search preferences, including location, price range, type of property, and any other information that helps us personalize your experience.
· Communication Information: We collect any information you provide while communicating with property agents/owners via the platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
For Property Agents/Owners:
· Property Listings:
To allow you to list your properties and provide detailed information about them on the Website.
· Account Management:
To manage your account and communicate with you regarding your listings, inquiries, and platform updates.
· Payment Processing:
To process payments for listing fees or any other charges related to your property listings.
· Marketing:
To send you promotional emails about our services, updates, or offers, if you have opted in to receive such communications.
For Users (Buyers and Renters):
· Property Search:
To provide property listings based on your preferences and search history.
· Account Management:
To manage your account, allow you to save properties, and communicate with property agents/owners.
· Customer Support:
To respond to your inquiries and provide assistance regarding properties and transactions.
· Marketing:
To send you updates or promotional offers regarding properties, new listings, or services, if you have opted in to receive such communications.
3. How We Share Your Information
We do not share your personal information with third parties except in the following cases:
For Property Agents/Owners:
· With Users:
Your property listing information (including property details, photos, and descriptions) will be shared with users visiting the Website to view and inquire about your properties.
· With Service Providers:
We may share your information with trusted third-party service providers who assist us with payments, marketing, and other operational needs.
· Legal Compliance:
We may disclose your information if required by law, court order, or governmental regulation.
For Users (Buyers and Renters):
· With Property Agents/Owners:
Your contact information and inquiries will be shared with the property agents/owners you reach out to through the platform.
· With Service Providers:
We may share your information with third-party service providers for payment processing or other services related to your use of the Website.
· Legal Compliance:
We may disclose your information if required by law, court order, or governmental regulation.
4. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
While we strive to protect your personal information, please note that no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your browsing experience and personalize your use of the Website. Cookies help us remember your preferences, analyze traffic, and display targeted advertisements.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect some features of the Website.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
· Access:
You have the right to request a copy of the personal information we hold about you.
· Correction:
You have the right to request corrections to any inaccurate or incomplete personal information.
· Deletion:
You have the right to request the deletion of your personal information, subject to applicable legal requirements.
· Objection to Processing:
You have the right to object to the processing of your personal information in certain circumstances.
· Opt-Out of Marketing Communications:
You can opt out of receiving marketing communications by following the unsubscribe instructions in any marketing email.
If you wish to exercise any of these rights, please contact us through email at support@openpropertyzone.com
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account or request the deletion of your information, we will take steps to remove your data from our systems, subject to applicable legal retention periods.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on the Website with a new effective date. Your continued use of the Website after such updates will constitute your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: support@openpropertyzone.com.